Support Information
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LookPocket is lead by a small team of professional filmmakers in Tokyo, Japan.
Our team include DITs and DPs of various backgrounds, and we are always looking to hear from our users, to continually improve LookPocket.
Creator and Lead Developer: Aljoscha Kirschner, DIT
Creative Partner: Hans Bobànovits, DP
Contact us via Email or Instagram, and we will respond to you as soon as possible.
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LookPocket Privacy Policy
Effective date: August 12, 2025
This Privacy Policy explains what information LookPocket collects, how we use it, and the choices you have. It applies to the LookPocket mobile application and this website.
Opt-in analytics & your controls
LookPocket’s analytics are completely opt-in. We do not collect analytics data until you explicitly enable it in the app. You can withdraw consent at any time in the app’s Settings menu. Turning analytics off stops future collection.
What we collect (if analytics are enabled)
We collect only the following technical, non-personal data generated by your use of the app:
SHA-256 hashed, anonymous device UUID
Device type (e.g., “iPhone iOS 18.5”)
Connected camera models
Connected camera serial numbers
Timestamp of first connection
We do not collect names, email addresses, precise location, payment information, advertising identifiers, or other data that directly identifies you.
How we use the data
This data is only used for analytical purposes to improve the app.The user cannot be identified nor tracked with this data.
Practically, we use aggregated analytics to:
understand device/app performance,
prioritize bug fixes and feature improvements,
gauge compatibility across camera models.
We do not use this data for targeted advertising or profiling.
No identification, no cross-app tracking
The device UUID is hashed (SHA-256) before leaving your device and is not stored in a form that can identify you.
We do not link technical data to your Apple ID, name, email, phone number, or other contact information.
We do not track you across other apps or websites.
Data sharing and selling
We do not sell your data.
We may share data with service providers that host or process analytics on our behalf (e.g., cloud infrastructure). They are contractually required to use it only to provide these services to us.
Data retention
We retain analytics data only for as long as necessary to fulfill the purposes above and to maintain app reliability and security. Aggregated, non-identifiable statistics may be kept longer. If you disable analytics, we stop collecting new data going forward.
Security
We use technical and organizational measures appropriate to the nature of the data we process, including transport encryption and access controls. No method of transmission or storage is 100% secure, but we work to protect information under our control.
International transfers
If data is processed outside your country, we take steps designed to ensure an adequate level of protection consistent with applicable laws.
Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version on our website and revise the effective date above. Material changes will be communicated digitally, such as in-app, over email, or on our website..
Contact us
If you have questions or requests about this policy or our data practices, contact: